We are a team of industry professionals who truly care about people. All of us have worked on board cruise ships and understand life on board. We are official referral sources for multiple cruise lines and are endorsed by them. We support our candidates from the first interview all the way through the journey to joining the ship.
“Hundreds of people have found work through KMCC and are now enjoying a successful career at sea”
Our team consists of:
Karen Maybury– former Cruise Director and Entertainment Director. With twenty years of shipboard experience Karen always enjoyed mentoring and training her team members and is familiar with all aspects of cruise ship life. Now overseeing the KMCC operation Karen also focuses on her life as a producer and still spends time on board ships installing shows and checking in on KMCC recruits.
Rich Maybury-Assistant Cruise Director and DJ. Rich spent 6 years in the entertainment department and travelled internationally with Royal Caribbean and Princess Cruise Lines. Rich enjoyed entertaining people and overseeing team members and is the face of the team and is based at our UK office in Lancaster UK. Although most of our interviews are over Skype whenever possible Rich meets people in person and enjoys attending various recruitment fairs and keeping uptodate with the ever changing industry of cruise ships!
Dani Kuysten has been a Recruiting Specialist for Cruise Ships for over 10 years now and joined KMCC in 2016.
After earning her Degree in Business and Tourism she worked/lived in Chicago (U.S.A) and Paris (France) before she joined Royal Caribbean International as part of the Pursers Department onboard – starting at the Front Desk and working her way up to Crew Relations Specialist/HR completing 7 years in total. Whilst doing this she was fortunate enough to see some of worlds’ most amazing places!
Moving back ‘on land’ first in Manchester (England) and later in Montpellier (South of France) she started recruiting for the Cruising Industry finding great pleasure in assisting people starting their own cruising career and adventure!
David Hitchen has been a professional trumpet player for over 30 years, performing worldwide, including the orchestras of Monte Carlo, and as Musical Director on Royal Caribbean Cruise Lines.
During his time with Royal Caribbean Cruise Lines, in addition to his Musical Director duties, David played lead trumpet in the orchestra, directed headliner shows, and played regularly for the production shows.
During his career, when David was not busy touring the world as a commercial musician, he featured regularly at jazz clubs and festivals across Europe, performing with jazz legends including Phil Woods, James Morrison, and Bobby Shew.
David now lives in Southern France where he performs regularly as a soloist on the French Riviera, and also with the Glenn Miller Memorial Orchestra, and the world renowned BBC Big Band. He also directs his own big band, and has become very busy as a composer/arranger.
David is very pleased to be a member of Karen Maybury’s team, enabling him to afford the same wonderful opportunities to other people, that he himself enjoyed !
We look forward to meeting you and helping you on your journey to be part of the most exciting environment in the world!
Welcome to your career at sea!
Every day we interview people for shipboard positions. Many people have thoroughly researched the role and know the contracts are long but there are also a lot of people who are genuinely amazed by that news! We get asked if people can take their cat, can they fly back for a dentist appointment or can they just see if they like it for a couple of weeks on a trial basis!! Leaving for several months is a big decision and for many not an option but this is a whole new career and chapter in your life and 7 months actually flies by!!
When you join a ship you have to adjust to a new lifestyle and also do your safety training while you learn all about your job. You have a whole new circle of friends to get to know and also all those great ports to visit! For many its about travel and with limited time in ports you have to visit each several times to do all the fun things on offer.
For others, its about money and saving up to send home or invest in your future. Whatever you reasons are the cruise lines want people who are committed to the position and they can invest in. There are multiple training courses on board and of course the opportunity to get promoted and take on a career that could last you many years and give you security and investment opportunities!
The rare exception for shorter contracts are seasonal youth and sports staff opportunities and also for guest entertainers and musicians. If you would like to know more about these then please e mail us: firstname.lastname@example.org
Hurricanes are very common in Florida and the Caribbean usually between September and October and many people are affected. If you are on a ship when a hurricane is on its way you are actually in the best place! They navigate away from the hurricanes path and ensure everyone is safe and out of harms out.
Many cruise lines do humanitarian work and lease or lend their ships to help the islanders and house the emergency teams. Carnival Cruise Line were a huge support during hurricane Katrina and based ships in New Orleans to house people. Royal Caribbean International and Norwegian Cruise Lines have been ferrying people to safety during Irma along with the Bahamas Celebration relocating to St Thomas for three months to assist in the restoration of the islands and Mickey Arison of the Carnival Corporation pledging millions to aid hurricane relief!
Most likely the cruise lines will offload the guests and cancel upcoming cruises during the hurricane giving full refunds and an onboard credit. They will then relocate with the crew to a safe area out at sea and for the crew on board it is happy days! You get to enjoy the ship and the excitement of escaping from a hurricane.
Hurricanes are no fun though. They leave a path of destruction and rip peoples lives and homes apart. If you are able to assist in any way during this time please do. If the guests remain on board the ship will be 100% operational and although some ports will be missed and sea days added they will appreciate the opportunity to still enjoy a quality vacation.
If you are a crew member who has family affected by a hurricane or any kind of disaster whilst you are on board do speak with the Human Resources Director and your shipboard manager who will be able to guide and support you.
Here are some articles on the efforts from Norwegian Cruise Holdings, Carnival Corporation and Royal Caribbean International and how the cruise lines come together during these times to help people:
Norwegian Cruise Holdings President and CEO Andy Stuart greets Irma evacuees. I personally have had the pleasure to work with and meet Andy several times and he is a wonderful role model and example of what good you can do when leading a large corporation.
People come together through all sorts of situations and if you are a crew member and its hurricane season you can be one of many who extends your hand to people in need, works in a team and has an amazing memory of a life changing event!
Life on board is fun, fun, fun!! But remember you are working 7 days a week and need to be sure that you are fresh and ready for work every day. Drink plenty of water, eat well and rest. I was one of those fortunate people who could go to bed at 3 am and be wide awake at 7 am and ready for the day but I don’t really recommend it nowadays. My secret back then? Lots of water and afternoon naps. However, if you are on port duty an afternoon nap may not be an option so remember, this is your job, your new career and also now and then they may do an alcohol test. So party wisely, save your money and enjoy the opportunity.
Also you are going to be with these people ( your fellow crew members) for 6 or 7 months so make friends and treat everyone with respect. Make sure you say “hi” to everyone and remember if someone just walks past and doesn’t acknowledge you they may be having a bad day so give them the benefit of the doubt ( until it happens again that is!)
Also when you are walking in crew areas wear sensible shoes and don’t have your headphones in. There is a lot of traffic and machinery and you don’t want to be in a daze and walk in front of a pallet being moved.
There are many nationalities on board and people doing many different jobs so be grateful you are in the entertainment department and have a bit more freedom than some of the other crew members. Take time to understand other peoples positions and learn about different cultures and for sure learn a few words in other languages.
Your contract and time on board is what you make of it. So enjoy every moment and ensure you arrive hope at the end of your contract tanned and full of great stories. Not absolutely knackered and needing to go to a detox clinic! Have fun 🙂
Every day people start a new career at sea and board a ship, somewhere in the world, looking for a new adventure. It’s daunting and exciting and we try our very best to prepare these new hires for this big step into a career at sea. From the moment we screen a candidates resume we set people up for success and being brutally honest is part of that. We pull no punches and ensure that we give our candidates all the information they will need to get through the hiring process and get ready to join a ship.
It is a lot! Medical exams, visas, saying goodbye to the family dog, packing for 6 months. We know, we have all been there, and that I believe that is the secret of our success as recruiters. We are people who care, who have lived on ships and who know what life at sea is all about so we can prepare our candidates and tell them exactly what to expect when they get on board. We know, from the moment we Skype interview someone, if they have exactly what it takes to make a new life on board a cruise ship!
The greatest reward is helping people begin a new adventure and then getting the wonderful feedback from them and we receive many e mails and messages from our new recruits and photos of them exploring new and exciting destinations.
So, as I write this today in my office in Florida I realize how lucky I was to have had a great career at sea and sometimes I do miss those Cruise Staff days; (even the bunk bed cabin and running around to check bingo numbers!) It was a blast. I made ships my career and became a Cruise Director and always had a lot of fun and certainly adventures.
The great news is, 20 years later I have a Facebook full of ship friends I met as Cruise Staff and am still part of this amazing community of ship people! So if you have never considered ship life, you really should. You have nothing to lose and only amazing experiences and new frienships to gain. BINGO!
I would have to say that a huge percentage of my friends met on cruise ships!! My brother Wayne met his wife Jen on a Disney ship, I met my husband Dave on a Royal Caribbean ship, Nick met Joe on a Carnival ship ( they are the cute couple in the photo). I think it’s the sea air and fun atmosphere that inspires romance! I actually hosted a wedding at our house last year for two of our musicians Paul and Sonia who met on a Norwegian Cruise line ship! Paul is from England and Sonia from Colombia. Cruise ships are a melting pot of nationalities and people and you never know who you might meet. However pick your partners carefully because the crew bar and I95 ( crew walkway) become very small places when you are trying to avoid someone!!
However its always the best place to meet lifelong friends, have amazing options of people to visit while on vacation and certainly possibly meet the love of your life!!
The kiss of the ocean, you have to love it! Karen @kmccrecruit
Because we are recruiting people from all over the world Skype is the way of todays interviewers , especially to work on the cruise liners. It is so important that you are logged on and ready. You need to treat this as a regular interview so set up your computer well in advance and do a test call so you know the sound is working and you can be seen clearly, from the waist up in the screen. Dress smartly, just as if you were attending a regular interview and do your research!! Read up on the company you are interviewing with and ensure you have carefully read over the job description and can answer questions about the position and about the cruise line.
Speak clearly, show your personality and don’t over answer questions. lengthy explanations are unnecessary and you only have a limited time to make a great impression and get that job!!!
Good Luck, Karen
Before you leave on your trip make sure you have everything you need and create a checklist: original copy of your medical, visa and passport, money, contact list for the port agent, your tickets and itinerary.